Contact the Editorial Desk
This page explains what this independent review site can and cannot help you with, and how to reach the editors.
Try the sponsor's demoWhat does this site actually do?
This website is an independent editorial resource that publishes reviews and explanatory articles about the broker Alpari for readers in Nigeria. It is written and maintained by an editorial desk, not by the broker. We are not affiliated with the broker, we do not act on its behalf, and we do not provide financial services of any kind. Nothing here is an account, a deposit channel, a trading facility or personal financial advice.
Everything published on this site is editorial content. We describe what we have read, tested or observed and we explain it in plain language for a Nigerian readership. We do not sell products, we do not open accounts for anyone, and we do not hold or move client money. That distinction matters for every question below, because it decides what we can answer and what has to go to the broker itself.
How do I reach the editors about press or partnership matters?
If you are a journalist, a researcher or an editor who wants to quote our work, ask about our method or request a comment, use the contact form on this site and mark your message as a press enquiry. We read those messages and reply where a reply is appropriate. Please state your outlet, your deadline and the specific article you are asking about.
Partnership and collaboration proposals are read by the same desk. We consider requests that relate to editorial work, such as sharing data, contributing analysis or discussing our review process. We do not accept arrangements that would compromise editorial independence, and we do not publish sponsored text disguised as a review.
Because this is a small editorial operation, we cannot guarantee a response time, and we do not take enquiries by phone. The contact form is the only route we use.
How do I submit a factual correction?
If you believe a fact in one of our articles is wrong, send a correction request through the contact form. Include the article title or link, the exact sentence you dispute, what you believe the correct position is, and the source that supports it. The more specific the request, the faster we can check it.
We review correction requests against primary sources such as the broker's own published documents. If we agree that we got something wrong, we amend the article and add a visible note explaining what changed and when. If we conclude the original text was accurate, we explain our reasoning to the person who wrote in.
The same route applies to the broker or its representatives. We treat factual submissions from any source the same way: we check them, we do not simply publish them, and editorial control stays with this desk.
What if I have a complaint about this site itself?
Complaints about our own conduct go to the same contact form. That covers anything from a factual dispute we have already answered, to concerns about tone, fairness, a headline, or the way a review was framed. Tell us what happened and what outcome you are looking for.
We handle these complaints internally. We are an independent publisher and we do not claim to be regulated, licensed or endorsed by any authority, so there is no external ombudsman behind this site. What we can offer is a straight answer: we read the complaint, we look at the article again, and we tell you what we have decided and why.
If a complaint identifies a real error, it is handled as a correction and the article is amended with a note.
Which languages does the desk read?
The desk works in English and publishes in English. Correspondence in English is answered fastest. We can read and understand written enquiries in common Nigerian usage, including informal phrasing, and we will not penalise a reader for writing the way they speak.
We do not offer translation of our articles, and we do not answer enquiries in other languages. If you send a message in a language the desk does not read, we may not be able to respond usefully.
Can you help with my account, deposit or withdrawal?
No. This is the most important limit on this page. We cannot access accounts, check balances, verify identity, release funds, reverse a transaction, change a password or intervene in any dispute between a reader and the broker. We hold no client data and no authority over the broker's systems.
For anything to do with an account, a deposit, a withdrawal, verification or trading, contact the broker's own support directly, using the contact details published on its official website. Those routes are staffed to handle account matters; this desk is not.
What the editors do answer is editorial: questions about our reviews, our sources and our method, requests for context on something we published, correction requests, press enquiries and complaints about this site. If your question is about your money or your account, it belongs with the broker, not here.
